Privacy Statement

Welcome to Nau-skin.com. Your privacy is important to us. This Privacy Policy outlines the information we collect, how it is used, and how we protect your data.

Information Collection

  1. IP Address: Your IP address is recorded when you visit our site. This is used for diagnostic purposes, statistical reports, and error tracking.
  2. Personal Identification Information: We collect your name, address, contact details, email, and phone when you subscribe to alerts, newsletters, view product details, or submit questions.
  3. Credit Card or Payment Information: Collected during purchases.
  4. Usage and Purchase History: To understand customer behavior and preferences.
  5. Colleague Information: If you use our “Email to a Colleague” feature, we collect your and your colleague’s name and email for a one-time referral email.
  6. Cookies and Technical Data: We use cookies and technology to customize your experience and gather information on site usage.
  7. Login Information: Your ID and site password are stored for verification and future visits.

Data Storage

Data is stored in HR systems, IT systems (including email), and marketing and sales-related software/spreadsheets. We do not collect special categories of personal data.

Why We Process Personal Data

We process data to fulfill contracts, study product usage, recover debts, comply with legal obligations, and maintain customer accounts.

Data Access

Your information may be disclosed to third parties to fulfill contracts, provide services, or comply with the law. Examples include publishers for purchased products, shipping providers, and credit card processing services.

Data Retention

We retain information as long as necessary for services, analytics, legal obligations, dispute resolution, and contract enforcement.

Your Rights

European clients have rights, including access to data, correction of incomplete data, and the right to request data deletion.

Changes to Privacy Statement

We may change our privacy policy, and any updates will be posted on our site.

Legal Disclaimer

We may disclose your information as required by law or to protect our rights in response to a judicial proceeding.

Information Security

We use security technologies to protect your data, including encryption via Secure Socket Layer (SSL). While we employ advanced encryption, we cannot guarantee absolute security during information transmission.

By using Nau-skin.com, you agree to this Privacy Policy. If you have questions or requests regarding your data, contact our Data Protection Officer.