Due to BREXIT restrictions, we only ship in the UK at the moment. We ship to the US through Amazon, see our shipping page for more information.
We have a 48 hour fully tracked service. Orders placed before 5pm Monday to Friday, or 11am on a Saturday, will leave the same working day. Outside these times please allow up to 2 days dispatch. See our shipping page for more information.
We use Royal Mail's 48 hours tracked service.
When you place an order with us, an email will be sent to you containing your order summary and your tracking number. You can also create an account here where you can track the status of your orders.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Check out our returns policy here or drop us an email at email@example.com and we will take you through the process.
We recommend storing products in a cool, dry, dark place to retain maximum potency of the ingredients. A bathroom cabinet is ideal.
All our products are vegan apart from the Age-Control Body Lotion, Age-Control Face Cream, and our Age-Control Eye Cream. These products contain silk protein which is derived from silkworms hence is not vegan. However, it is a natural and cruelty-free ingredient.
Yes, all our products are certified cruelty-free and in regulation with the EU law.
We proudly source our ingredients from zero waste, organic farms across Europe. Here, the soil is rich in minerals and nutrients for maximum growth and potency. Learn more about our extraction processes here.
On our website, you can shop for products via skin type or skin concern. We also have more information about each product on the product pages, including skin concern, skin type, and age group.
After cleansing, you should apply skin care products from thinnest to thickest. While every skin is different, we recommend following this routine and personalising it to your skin concern for each product.
4. Eye cream
If you have any questions or even want to give us feedback, don’t hesitate to email us at firstname.lastname@example.org. We are always here to assist you.